Refund and Cancellation Policy

Returns Policy
Kitchen D’lite Return Policy? We at Kitchen D’lite trust in fulfilling and pleasing our customers. The products that we sell is undoubtedly the most excellent that customers can obtain at the cost. We offer you with an option to return the purchased items within 10 days of receiving the product. In case of return, we will credit your paid amount in your chosen option. You are requested to not use the product and keep it in original condition along with its packing and tags.Once we pick up or get your returned item, we’ll do a complete quality check at our end. If the returned product passes our quality check, then we’ll credit the paid amount into your account. If you want to get a refund, then you are requested to send us the required and requested details to us from your registered email id.

How long will it take for me to get refund for my returns? It will take up to 10 days to get your refund. In fact, the refund time actually depends on time taken by the courier company to finally deliver the packet of your returned item to our returns processing facility.
Does Kitchen D’lite picks up the product(s), I wish to return back from my location? At present, we pick returns from selected PIN codes only. If your location is serviceable, then you can see and choose pickup option whenever you queue the return online. We’ll pick the refund in 72 hours of placing your request. So, kindly keep the shipment ready for return.What if my location is not covered for return pickups?In case your pin code isn’t covered by Kitchen D’lite pickup service, then you’ll have to self-ship your product by courier. If Kitchen D’lite doesn’t offer pickup service for return for your pin code or you select to ship us the return, kindly send the package along with return forms inside.

Cancellation Policy
What is Kitchen D’lite Cancellation Policy? After placing an order, in case you want to cancel your order, you can easily do so until it has not been processed and is in our warehouse. Any amount already paid by you will be refunded back. I have cancelled my order. When can I expect to get my refund? If you selected COD during your ordering time, there will be no amount to refund as you have not paid for the order. For the payments made using Debit card, Credit card or by Net Banking, you’ll get a refund either in your account within 7 working days after you cancelled your order or through cheque. If you’ve made the payment using Net Banking, Credit Card or Debit Card and want to get the refund back in your bank account, then please contact us with our customer care team. Refund, if approved, will be processed within 10-12 business days. Can the shipping address of order changed after placing it?Surely, you can change your order’s shipping address before we’ve processed it easily by getting in touch with our customer care representatives.